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MDH Insight Offers Technology Expertise Across a Variety of Industries

Are you struggling to find a better way to streamline your processes, reduce redundant systems or reduce manual operations? Do you have an idea for a software project but just don’t know how to build it? Are you concerned with finding the right solution to fit your business needs?

MDH Insight specializes in helping clients solve business problems. Strategy, speed and change are the foundation of any successful growing business. Regardless of your business size, type or industry, or whether you already have an existing legacy system in place, we can help you figure things out.

Why MDH Insight

We know technology, and we have extensive experience across a variety of industries. The MDH Insight team has been successfully enabling clients to solve these issues and achieve growth. The result is improved efficiency, increased profitability, and risk mitigation that is both transparent and predictable. Find out how our consultants draw upon this industry knowledge and the years of front-line experience to offer our clients the best solution to reach their goals.

CASE STUDY: HornerXpress Gains Operational Efficiency & Relief with New POS System

Challenge

HornerXpress is a premier independent distributor of pool equipment in Florida. They were running a 15-year old DOS-based Point-of-Sale (POS) system that was unstable. The system crashed a few times resulting in data loss. They decided to upgrade one of their stores to the latest version of the same software, but the result was a nightmare, which led to double billing, customers receiving other customers’ pricing, and item prices were corrupted so they inadvertently sold products at a loss. In a panic, they turned to MDH Insight for help in finding a new solution.

Solution

Lead the comprehensive analysis and implementation of a new POS system that is cost-effective, easy-to-use and meets their requirements. Custom software was not a cost-effective option given the multitude of good POS systems in the market. To meet the requirements, MDH Insight reviewed over 20 POS systems and put together a thorough analysis detailing the various software systems, which they narrowed down to their final selection.

Results

Gained operating efficiency and relief after the right POS system was found and implemented seamlessly. Now, the company has a stable system with updated functionality, automated offsite backups, and works the way they do.

CASE STUDY: Gateway Community Outreach Leverages Technology to Help More Families Reach Self-Sufficiency

Challenge

Gateway Community Outreach is a nonprofit organization helping families and individuals get back on their feet to the state of self-sufficiency. Like most charities, they rely heavily on donations and grants to provide these life-changing services. The grant application process requires collecting and tracking demographic information about the people and families they serve. Gateway had a database with the information but needed a more effective way to aggregate the data in order to pull the statistics they needed for each grant. Often times, they were forced to go to each physical case file and manually count demographic information by location, by timeframe, and other key variables. This not only left a lot of room for error but was extremely time-consuming. With limited time and resources, this was a huge challenge for the organization to overcome.

Solution

Create a custom report solution that provides the flexibility to collect, sort and filter demographic information and provide the necessary metrics to apply for these grants.

Results

Gathering the critical metrics for a grant now takes less than a minute and allows the team to apply for more grants in a shorter time period. This, in turn, provides more funding and enables them to provide hope and support to a greater number of families and individuals in need.

Ready to grow your business?

Request a Free Estimate or call 954-671-7565 today to discuss your software and service requirements and tailor a solution to meet your needs.

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